Microsoft KB Archive/930835

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Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx06-00000010"

Article ID: 930835

Article Last Modified on 3/8/2007


  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops


When you try to start an application in Microsoft SoftGrid, you receive the following error message:

The SoftGrid Client could not launch application.
An unexpected error was encountered. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx06-00000010


This problem may occur because the Shortcut.dat file is corrupted.


When you start the application again, the Shortcut.dat file is repaired. The application starts as usual.

This problem is corrected in the latest release of Microsoft SoftGrid.

Keywords: kbtshoot kbexpertiseinter KB930835