Microsoft KB Archive/930768

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Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx0B-8016B02B"

Article ID: 930768

Article Last Modified on 3/8/2007


  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops


When you try to start an application in Microsoft SoftGrid, you receive the following error message:

The SoftGrid Client could not launch application.
An unexpected error occurred. Please report the following error code your System Administrator.
Error code: xxxxxx-xxxxxx0B-8016B02B


This problem occurs when the maximum block size of the SoftGrid Virtual Application server is smaller than the maximum block size of the .sft file.

This situation may occur after you stream a new or updated .sft file for the first time. When the .sft file is copied from the sequencer to the SoftGrid Virtual Application server, the file is corrupted.


To resolve this problem, copy the .sft file again from its original location. Or, restore the .sft file from a backup.


For more information about how to troubleshoot the maximum block size, click the following article numbers to view the articles in the Microsoft Knowledge Base:

930839 Error message: "Invalid raw data request: bytes."

930838 Error message: "Invalid chunk size: bytes."

Keywords: kbtshoot kbexpertiseinter KB930768