Microsoft KB Archive/930412

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Audio playback is faint or is heard only from the left earphone on your Zune device

Article ID: 930412

Article Last Modified on 11/16/2007


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When you play audio files, video files, podcasts, or the radio on your Zune device, the audio playback is faint or is heard only from the left earphone.


This behavior occurs when the earphone’s minijack plug is not fully inserted into the headphone jack on the Zune device.


  1. Fully insert the minijack plug into the headphone jack. When the minijack plug is fully inserted, the outer casing of the plug will be flush with the device.

Keywords: kbzuneaccessories kbzunehardware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB930412