Microsoft KB Archive/930266

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Article ID: 930266

Article Last Modified on 4/25/2007


  • Microsoft Xbox 360 Wireless Headset
  • Microsoft Xbox


You experience issues when you use the Xbox 360 Wireless Headset. These issues include audio feedback and noise when you play action-packed games.


These issues may occur if the microphone is detecting ambient noises from the game or from other people in the room. However, there are several factors that may cause this behavior.


To eliminate these factors, follow these steps:

  1. Adjust the volume of your TV/Stereo down slightly.
  2. Reduce the volume of the wireless headset by using the volume controls on the wireless headset.

If this does not resolve your issue, your Xbox 360 Wireless Headset may have to be replaced. Contact Xbox Customer Support for help.

More information

For more information and support options for your Xbox 360 Wireless Headset, visit the following Microsoft Web site:

Do not take your Xbox 360 console or its accessories to your retailer for repair or service unless instructed to do this by an Xbox Customer Support representative.

Do not try to repair the wireless headset

Do not try to disassemble, service, or modify the Xbox 360 console, power supply, or any accessories. If you do this, you may put yourself at risk of serious injury or death from electric shock or fire. For safety reasons, such actions will void your warranty.

Additional query words: xb360 xbTS xbWireless xbAccessory xbAudio headset communicator noise

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