Microsoft KB Archive/929681

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Error message occurs when you repair, update, or start an Office 2003 program: "Error 2908. An internal error has occurred"

Article ID: 929681

Article Last Modified on 10/31/2007


  • Microsoft Office Standard Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office OneNote 2003
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2003 with Business Contact Manager
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Project Standard 2003
  • Microsoft Office Project Professional 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Visio Professional 2003
  • Microsoft Office Visio Standard 2003
  • Microsoft Office Word 2003


You receive the following error message in one of the Microsoft Office 2003 programs that are listed in the "Applies to" section:

Error 2908. An internal error has occurred

You receive this error message when you perform any one of the following tasks:

  • Repair an Office 2003 program
  • Install a software update
  • Start an Office 2003 program


To resolve this issue, use one of the following methods:

  • If you are running Microsoft .NET Framework version 2.0 or a later version, repair the installation. For more information about how to repair the .NET Framework, click the following article number to view the article in the Microsoft Knowledge Base:

    908077 How to troubleshoot Microsoft .NET Framework 2.0 installation issues

  • Install the latest version of the Microsoft .NET Framework. To obtain the latest version, visit the following Microsoft Update Web site:

Keywords: kberrmsg kbtshoot kbprb kbexpertisebeginner KB929681