Microsoft KB Archive/929089

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The available storage space that is displayed by the Zune device and by the Zune software differ

Article ID: 929089

Article Last Modified on 11/19/2007


  • Zune Digital Media Player
  • Zune software
  • Zune 4GB Digital Media Player
  • Zune 8GB Digital Media Player
  • Zune 30GB Digital Media Player
  • Zune 80GB Digital Media Player


A Zune device and the Zune software report different amounts of available storage space for the device.


This behavior mainly occurs because the Zune software accounts for the Reserved Space on the device as Used Space. Also, there are small differences in the ways that the Zune device and the Zune software calculate and round storage space in gigabytes (GB). No space is actually missing from your Zune device.

To view or to adjust the Reserved Space on the Zune device, connect the Zune device to the computer by using the Zune Sync Cable. Once the Zune device is connected, click settings, click device, and then click Reserved Space

Keywords: kbzunehardware kbexpertisebeginner kbpubtypekc kbzuneamericasportal kbhowto KB929089