Microsoft KB Archive/92880

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WFWG Mail Incorrectly Displays Bad Network Connection Icon

Article ID: 92880

Article Last Modified on 10/13/2003


  • Microsoft Windows for Workgroups 3.1
  • Microsoft Windows for Workgroups 3.11

This article was previously published under Q92880


Mail sometimes displays a bad network connection icon in its status bar when the network is functioning correctly. For example, you may see the bad network connection icon and still be able to use File Manager to connect to your mail server. You may also receive mail while Mail is displaying the bad network connection icon.


The icon is displayed because your system is very low on disk space. The icon indicates that your system failed to download a message because there was insufficient space in your mail file. Mail waits and then retries five minutes later. If you are using Undelete Sentry or a similar undelete protection program, less free disk space may actually be available than is indicated.


Microsoft has confirmed this to be a problem in Windows for Workgroups Mail versions 3.1 and 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.10 3.11

Keywords: KB92880