Microsoft KB Archive/925880
Article ID: 925880
Article Last Modified on 12/4/2007
- Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition
- Microsoft Internet Security and Acceleration Server 2004 Standard Edition
Consider the following scenario:
- On a client computer, Windows Internet Explorer is configured to connect to the Internet through a Microsoft Internet Security and Acceleration (ISA) Server 2004-based proxy server.
- You have an FTP server that is configured to reject anonymous or wrong requests.
In this scenario, when the client computer tries to access an FTP site through ISA Server, the client computer may receive an error message that resembles the following:
This issue occurs if ISA Server does not send the authentication information to the FTP server in the first request. The FTP server closes the connection if the anonymous authentication information is not received in the first request. ISA Server usually sends the authentication information to an FTP site in the first request.
Note If you monitor FTP traffic, you may see an entry that resembles the following when the connection fails:
Port: 21 ftp Failed Connection Attempt User: anonymous Request:GET ftp://FTP_Server
To resolve this issue, log on to the FTP server by including a user name and a password in the URL. Use the following format:
Note When you follow these steps to log on to a secure FTP site, the user name and the password may be displayed in plain text in the Internet Explorer title bar or status bar.
If you monitor FTP traffic after you log on to the FTP Server by using this format, you may see an entry that resembles the following:
Port:21 ftp Allowed User: anonymous Request:GET ftp://User_Name:*****@ FTP_Server /
For more information about how to set the password that is used when FTP mediates anonymous requests by using the WebProxyFtpClientPassword property, visit the following Microsoft Web site:
Keywords: kberrmsg kbtshoot kbprb KB925880