Microsoft KB Archive/924244
Article ID: 924244
Article Last Modified on 10/25/2007
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
Source: Microsoft Support
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When trying to log into a mailbox either through Mapi or POP you receive the following error: Your mailbox is temporarily unavailable because another e-mail message is being delivered to it or another mail application is accessing it. The server responded: -ERR The referenced account is currently locked out and may not be logged on to. In looking in the App log you can see the following event being logged;
Event Type: Error Event Source: POP3SVC Event Category: Authentication Event ID: 1011
Error code 0x775
The Error code 0x775 translates to (Windows - account lockout). check the account to make sure it is not locked out and in this particular case there was a duplicate AD account that was locked out.
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Keywords: kbprb kbtshoot kbrapidpub KB924244