Microsoft KB Archive/924122

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Article ID: 924122

Article Last Modified on 9/8/2006


  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Standard Edition for Students and Teachers
  • Microsoft Office XP Developer Edition
  • Microsoft Access 2002 Standard Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Publisher 2002 Standard Edition
  • Microsoft Word 2002 Standard Edition


This article describes the Microsoft Office XP issue that is fixed in the Office XP post-Service Pack 3 hotfix package that is dated August 17, 2006.

This article describes the following items about the hotfix:

  • The issues that the hotfix fixes.
  • The prerequisites for installing the hotfix.
  • Whether you must restart the computer after you install the hotfix.
  • Whether the hotfix is replaced by any other hotfix.
  • Whether you must make any registry changes.
  • The files that the hotfix contains.


Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

  • You cannot digitally sign documents if your administrator uses an autoenrollment Group Policy object to deploy the certificate.


Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


The following list contains prerequisites for the hotfix package:

  • The full-file version of this hotfix package is also the administrative version of this hotfix package. The full-file version of this hotfix package is a post-Office XP Service Pack 3 hotfix package. To install the hotfix package, you must have Office XP Service Pack 3 installed.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File name File version File size Date Time Platform
Officexp-kb924122-glb.exe 10.0.6815.0 4,762,944 17-Aug-2006 04:01 x86

Microsoft Windows Installer .msp file information

File name File version File size Date Time Platform
Shared.msp Not applicable 7,609,344 17-Aug-2006 00:16 Not applicable

After the hotfix package is installed, the global version of this hotfix package has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name File version File size Date Time Platform
Ietag.dll 10.0.6731.0 105,152 10-Sep-2004 21:11 x86
Ietag.dll 10.0.6731.0 105,152 10-Sep-2004 21:11 Not applicable
Mso.dll 10.0.6815.0 9,816,840 12-Aug-2006 00:31 x86
Msouninstall.mst Not applicable 2,560 07-Oct-2004 00:01 Not applicable

Additional notes

  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: offxp off2K2 officexp office2002 office2k2 2k2

Keywords: kbhotfixrollup kbfix kbqfe kbhotfixserver KB924122