Article ID: 924083
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Windows Services for UNIX 3.5
- Microsoft Windows Storage Server 2003
SYMPTOMS
You receive stop error 0x7E on a Microsoft Windows Server 2003 computer when the following conditions are true:
- The computer is running the Microsoft Server for Network File System (NFS) service.
- McAfee VirusScan Enterprise 8.0i is installed on the computer.
CAUSE
This problem occurs when the Server for NFS service is stopped, and the NFS shares on the server are mounted and are being accessed by NFS clients.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart you computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time |
|---|---|---|---|---|
| Nfssvc.exe | 8.0.2254.17 | 56,320 | 22-Sep-2006 | 02:05 |
| Nfssvr.sys | 8.0.2254.17 | 433,152 | 22-Sep-2006 | 02:06 |
| Windows_storage_server_2003-kb924083.msi | 1.00.0000 | 449,536 | 19-Oct-2006 | 17:39 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB924083
