Microsoft KB Archive/40909
Word 5.0 Hangs If Mouse Touches Window Border on HP Vectra
PSS ID Number: Q40909 Article last modified on 11-02-1994
If you run Microsoft Word for DOS version 5.0 on a Hewlett-Packard (HP) Vectra computer with an HP mouse, the machine can hang if the mouse cursor touches a window border. This problem occurs if version A.06.02 or earlier of the HP HPMOUSE.SYS mouse driver is installed.
Updating the Hewlett-Packard HPMOUSE.SYS mouse driver to version 6.25.04 or later corrects this problem. To receive an updated mouse driver, contact Hewlett-Packard at (800) 752-0900. Callers requesting an updated mouse driver may be directed to a local HP dealer who is responsible for distributing the Hewlett-Packard mouse driver.
Microsoft does not distribute HP mouse drivers.
KBCategory: kbother KBSubcategory: Additional reference words:
============================================================================= Copyright Microsoft Corporation 1994.