Microsoft KB Archive/255990

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Article ID: 255990

Article Last Modified on 8/29/2001


  • Microsoft Windows Media Player for Palm-size PC 1.1

This article was previously published under Q255990


This article describes some of the known issues with Windows Media Manager for Palm-size PC (P/PC).


Restart During Installation

In some instances, you may be prompted to restart your computer at the end of the installation. If this happens, quit all running programs, and then restart your computer when you are prompted to do so.

Initial Windows Media Manager Screen Size

With some display and font settings, Windows Media Manager may not initially size itself optimally for the display. If this occurs, change the display to at least 800 x 600, and then quit and restart Windows Media Manager. Note that it should then resize itself correctly for your display.

Upgrading from Microsoft Mobile Audio Manager

Windows Media Manager for P/PC can be installed on the same computer as Microsoft Mobile Audio Manager. However, if both of them exist on the computer and you choose to uninstall Mobile Audio Manager, the uninstallation process may remove system components that are needed by Windows Media Manager for P/PC. To restore the needed components, reinstall Windows Media Manager for P/PC from the ActiveSync 3.1 CD-ROM.

Uninstalling From a Microsoft Windows NT 4.0-Based Computer May Require Reboot

On Windows NT 4.0-based computers, the Windows Media Manager folder may not have been removed during the uninstalllation process. Depending on the Service Pack, you may need to reboot to completely remove the folder from the computer.

Keywords: kbinfo KB255990