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Microsoft KB Archive/255789

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Knowledge Base

OL98: Cannot Change Text Format Using Microsoft Outlook

Article ID: 255789

Article Last Modified on 3/14/2000


  • Microsoft Outlook 98 Standard Edition

This article was previously published under Q255789


When you compose a new message in Outlook, you may be unable to change the font style, font size, or font color.


This may occur if Outlook is configured to send messages in plain text format. Plain text does not include any character formatting options.


To change the format of text characters when you compose a new message, you can use either Microsoft Outlook Rich Text format or HTML format.

To change the default format of your new messages:

  1. Start Outlook.
  2. On the Tools menu, click Options, and then click the Mail Format tab.
  3. In the Send in this message format box, click either HTML or Microsoft Outlook Rich Text, and then click OK.

You can change the font style, font size, and font color when you compose new messages.

Keywords: kbprb KB255789