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Microsoft KB Archive/255056

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Knowledge Base

Internet Explorer Stops Responding While You Are Browsing

Article ID: 255056

Article Last Modified on 11/1/2006


  • Microsoft Windows 2000 Professional Edition

This article was previously published under Q255056


When you browse to a customized home page on, you may find that Internet Explorer stops responding.


This behavior can occur when the cookie that stores the custom information becomes corrupted.


To resolve this behavior, delete all cookies from your hard drive.

Reinstalling Internet Explorer does not resolve this behavior.

Additional query words: w2kie

Keywords: kbprb KB255056