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Microsoft KB Archive/255056

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Knowledge Base


Internet Explorer Stops Responding While You Are Browsing

Article ID: 255056

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows 2000 Professional Edition



This article was previously published under Q255056

SYMPTOMS

When you browse to a customized home page on http://www.msn.com, you may find that Internet Explorer stops responding.

CAUSE

This behavior can occur when the cookie that stores the custom information becomes corrupted.

RESOLUTION

To resolve this behavior, delete all cookies from your hard drive.

Reinstalling Internet Explorer does not resolve this behavior.


Additional query words: w2kie

Keywords: kbprb KB255056