Microsoft KB Archive/254829
Article ID: 254829
Article Last Modified on 11/6/2003
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q254829
If you set your dialing location to London, England, and create a contact that contains the new London area code (020) in the Telephone Number field, Outlook incorrectly interprets the contact's country as Egypt.
Neither the United Kingdom (UK) nor Egypt use a fixed length for area codes or local telephone numbers. If you type "20 343 3434," Outlook does not know how to parse the number. As a result, you get the Phone Number Confirmation dialog box and, by default, Outlook regards this three-part number as an Egyptian number.
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
London will have the new area code, 020, by April 22nd, 2000. Area codes and local numbers are not in a fixed length format in the UK. The format for the new 8 digit (London) numbers is "9999 9999."
Additional query words: OL2K eng british
Keywords: kbbug kbfix KB254829