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Microsoft KB Archive/254584

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Knowledge Base


OL2000: Outlook Stops Responding If an Instance of a Recurring Item Is Deleted

Article ID: 254584

Article Last Modified on 11/5/2003



APPLIES TO

  • Microsoft Outlook 2000 Standard Edition



This article was previously published under Q254584

SYMPTOMS

When you delete one instance of a recurring item which uses Visual Basic Scripting Edition (VBScript) code, Outlook may stop responding.

CAUSE

The problem is caused by the difference between recurring items which use VBScript and recurring items which do not. If the item uses VBScript, it cannot release the reference to an object when you delete an instance of the recurring item. This may cause Outlook to stop responding or hang.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


To temporarily work around this problem, do not delete an instance of a recurring item which uses VBScript.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.


Additional query words: OL2K

Keywords: kbbug kbfix KB254584