Article ID: 254064
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Service Pack 2
- Microsoft Exchange Server 5.5 Service Pack 3
This article was previously published under Q254064
SYMPTOMS
When you send a message from an Exchange Server computer and select delivery receipt properties, if the Exchange Server version 5.5 Service Pack 2 (SP2) or Service Pack 3 (SP3) version of the Microsoft Exchange Connector for SNADS is installed, delivery receipt does not occur. Computers running Exchange Server 5.5 or Exchange Server 5.5 Service Pack 1 do not experience this issue.
CAUSE
In Exchange Server 5.5 SP2 and SP3, all of the time records are stored in Greenwich mean time. However, SNADS keeps its CT records based on the Composed Date/Time field in the local time zone, so directory replication does not match any record in SNADS.
RESOLUTION
When Exchange Server creates the data block that is saved in the CT record, Exchange Server stores the original composed date and time as it was received from SNADS. To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Additional query words: snads
Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB254064