Microsoft KB Archive/253643

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Application Does Not Receive Device Arrival Notification for Plug and Play USB Devices

Article ID: 253643

Article Last Modified on 2/20/2007


  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition

This article was previously published under Q253643


When you remove Plug and Play Universal Serial Bus (USB) device (a surprise removal) and an application fails to close the handle to that device, the application does not receive a subsequent device arrival notification when you plug the device in again.

In this scenario, the application may receive a device arrival notification for every other reinsertion of the device.


This issue can occur, because the HID Class driver does not handle surprise Plug and Play USB device removals correctly.

NOTE: This issue causes Windows to not notify the applciations that have registered to receive notifications for these devices.


To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

NOTE: To view the version, right-click the file in Windows Explorer, click Properties on the menu that appears, and then click the Version tab.
To work around this issue, close the device handle when the application receives a Device Removal notification.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 1.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000sp1fix KB253643