Microsoft KB Archive/253408

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OL2000: Folder Status Does Not Update When New Mail Arrives

Article ID: 253408

Article Last Modified on 9/29/2003


  • Microsoft Outlook 2000 Standard Edition

This article was previously published under Q253408


When you run Outlook on Microsoft Windows NT Terminal Server Edition, the status of your folders may not update when new mail arrives. The number of unread messages indicated by a number in parenthesis beside the folder name does not change. Likewise, you do not receive a new mail notification.


To work around this problem, click another folder to make it the active folder. All folders whose status has changed will update their status, and you will receive the appropriate new mail notification.

Additional query words: OL2K

Keywords: kbprb kbpending KB253408