Microsoft KB Archive/249798

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IBM MQSeries TCP/IP Channels Do Not Start After Applying Service Pack 6

Article ID: 249798

Article Last Modified on 11/1/2006


  • Microsoft Windows NT 4.0 Service Pack 6
  • Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q249798


After you install Service Pack 6 (SP6) on Windows NT 4.0, IBM MQSeries TCP/IP-type channels no longer start. The following error message is listed in the Application log in Event Viewer:

Event ID: 9213
Source: MQSeries
Type: Error

A communications error for TCP/IP occurred.

An unexpected error occurred in communications.

The return code from the TCP/IP (setsockopt(SO_KEEPALIVE)) call was 10055 (X'2747'). Record these values and tell the systems administrator.


To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

This problem was first corrected in Windows NT 4.0 Service Pack 6a.


Microsoft has confirmed this to be a problem in Windows NT 4.0 Service Pack 6.


For additional information, visit the following Microsoft Web site:

Keywords: kbenv kberrmsg kbprb KB249798