Microsoft KB Archive/249314

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Article ID: 249314

Article Last Modified on 1/27/2007


  • Microsoft Outlook 97 Standard Edition

This article was previously published under Q249314


When using multiple profiles with different default mail services, the Personal Address Book (PAB) entries entered in one profile can not be edited with the second profile.


Steps to Reproduce Problem

  1. Create profile-1 using Internet Email, Personal Folders, and Personal Address Book.
  2. Create profile-2 using the Microsoft Exchange Server and Personal Address Book services. When configuring the Personal Address Book service, use the same PAB used in profile-1.
  3. Open Outlook with profile-1, add an entry to the PAB, and quit Outlook.
  4. Open Outlook with profile-2, open the PAB, right-click the entry added in the step above, click Properties, and attempt to edit the entry.

NOTE: If the default service for the original profile is added to the second profile, the entry can be edited.


For additional information on user profiles, click the article number below to view the article in the Microsoft Knowledge Base:

162203 OL97: User profiles and Information Services

Keywords: kbinfo KB249314