Microsoft KB Archive/249280
Article ID: 249280
Article Last Modified on 10/27/2006
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q249280
You receive the following error message when you are running Exchange Server Setup to join a site that is running on Microsoft Windows 2000 Server:
You receive this error after entering the password for the Exchange Server service account.
Exchange Server 5.5 only recognizes account entries in the format of
Account, not in the
To resolve this issue, you must change the Log On account for each of the Exchange Server services from the
Domain.com format to the
Account format. To do so, on the Windows 2000 computer that is running Exchange Server:
- Open Services from the Administrative Tools program group.
- Double-click on each of the Exchange Server services.
- Click the Log On tab.
- In the This account field, change the account to the
The domain in the
Account format is the NetBIOS domain name.
The account must be manually typed in in this format, because Windows 2000 automatically enters the account name in the
After you complete the preceding steps, you can complete the installation of Exchange Server 5.5, and join the site successfully.
Keywords: kbprb KB249280