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Microsoft KB Archive/248725

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Knowledge Base


XADM: Installing Exchange Server 5.5 on Windows 2000 Server May Not Work with Error c1031668

Article ID: 248725

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft Exchange Server 5.5 Standard Edition



This article was previously published under Q248725

SYMPTOMS

If you try to install Exchange Server 5.5 on a computer running Windows 2000 Server and the Exchange Server service account is not part of the Domain Administrator group, the installation does not work. All of the registry entries are present and the Exchsrvr folder is populated.

CAUSE

This problem can occur if the Exchange Server service account does not have the required permissions.

RESOLUTION

To resolve this problem, add the Exchange Server service account to the local Power Users group or local Administrators group on a member server. On a domain controller, add the account to the built-in Administrators group.

MORE INFORMATION

The minimum rights that are necessary for the Exchange Server service account on a member server are Power Users rights. However, if installation problems occur when you use the local Power Users group, add the Exchange Server service account to the local Administrators group. Also, if the local Power Users group is not available due to the type of installation that was performed, use the local Administrators group.


Additional query words: c1031668

Keywords: kbprb KB248725