Microsoft KB Archive/248487
Article ID: 248487
Article Last Modified on 10/27/2006
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q248487
When you install Service Pack 1 (SP1) for Microsoft Exchange Server 5.5, the installation may stop and you may receive the following error message:
The following error message also may appear:
This behavior occurs when the existing version of Gapi32.dll differs from the version that the Update.exe or Setup.exe program expects.
To resolve this issue, stop all services related to Exchange Server and then reinstall the service pack. Follow these steps:
- Stop all Exchange services, including Microsoft Internet Information Server services if Outlook Web Access is installed.
- Move the Gapi32.dll file from SP1 to the Exchsrvr\Bin folder.
- Reinstall Microsoft Exchange Server 5.5 SP1.
Keywords: kbprb KB248487