Microsoft KB Archive/247875

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XCLN: Mapped Drive Letter Path Changes to UNC Path

PSS ID Number: 247875

Article Last Modified on 4/28/2005

The information in this article applies to:

  • Microsoft Outlook 97 8.04
  • Microsoft Outlook 98
  • Microsoft Outlook 2000
  • Microsoft Exchange Server 5.5

This article was previously published under Q247875


When you use a mapped drive letter in the pathname to a file such as an AutoArchive .pst file, the path to the file changes from drive:\folder\Archive.pst to \\Servername\Sharename\Archive.pst. You can see this change when you use Browse to locate the file and then click OK.


The file you are working with is being saved to a distributed file system (Dfs) volume. With Dfs, you can create a single directory tree that includes multiple file servers and file shares in a group, division, or enterprise.


To work around the issue you can do one of the following:

  • To retain the mapped drive letter name, save the file to a non-Dfs volume.
  • Do not use the Browse button to locate the folder. Instead, manually type the path name of the location where you want to save the file. For example:


Additional query words: 8.04 8.5 9.0

Keywords: kbprb KB247875
Technology: kbExchange550 kbExchangeSearch kbOutlook2000Search kbOutlook804 kbOutlook97Search kbOutlook98Search kbOutlookSearch kbZNotKeyword2 kbZNotKeyword3