Microsoft KB Archive/247675
The information in this article applies to:
When you click the Index tab for the first time in Windows 2000 Help, you may receive a Dr. Watson error message and the Help window may close.
This behavior can occur if the partition in which Windows 2000 is installed has less than 2 megabytes (MB) of free space.
To resolve this issue, delete the Windows.chw file from the %SystemRoot%\Help folder. Do not click the Index tab again until you have created more free space in the partition in which Windows 2000 is installed.
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
Additional query words:
Keywords : kberrmsg kbtool
Last Reviewed: December 29, 1999