Microsoft KB Archive/247018

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XFOR: Using Double-Byte Character Set with the Exchange Connector for Lotus cc:Mail

Article ID: 247018

Article Last Modified on 10/28/2006


  • Microsoft Exchange Server 5.0 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q247018


If you send a message from an Exchange Server user to a Lotus cc:Mail user through the Microsoft Exchange Connector for Lotus cc:Mail, when the messages are received they may be unintelligible, or they may include corrupted characters. If you inspect the sent message, you find that it includes double-byte character set (DBCS) characters.


You must define the language of the recipient cc:Mail post office on Exchange Server and apply the particular language code page on the connector server and on any additional servers that handle the DBCS messages. The code pages are required for the messages to arrive at the cc:Mail destination mailbox in the proper format.


To change the post office language:

  1. Start the Exchange Server Administrator Program, click the Configuration container, and then click Connections.
  2. Double-click cc:Mail Connector.
  3. Click the Post Office tab, and make sure that the value of the Post Office Language list reflects the language of the cc:Mail post office that you connect to.


English (US ASCII) characters still translate properly if a DBCS language is defined in the post office property page.

Only one DBCS language post office can be selected for each Exchange Connector for Lotus cc:Mail. If you need more than one DBCS post office language, you must create a second Exchange Connector for Lotus cc:Mail and configure it without a second language.

Additional query words: dbcs doube byte ccmc

Keywords: kbprb KB247018