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Microsoft KB Archive/246990

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Knowledge Base


Low Amount of Free Hard Disk Space May Damage a Roaming User Profile

Article ID: 246990

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT 4.0 Service Pack 4
  • Microsoft Windows NT 4.0 Service Pack 5
  • Microsoft Windows NT 4.0 Service Pack 6
  • Microsoft Windows NT 4.0 Service Pack 6a
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • Microsoft Windows NT 4.0 Service Pack 4
  • Microsoft Windows NT 4.0 Service Pack 5
  • Microsoft Windows NT 4.0 Service Pack 6
  • Microsoft Windows NT 4.0 Service Pack 6a



This article was previously published under Q246990

SYMPTOMS

When you try to use a roaming profile, you may be unable to run some of the available programs as they are configured in your roaming profile.

CAUSE

This issue can occur if the computer you are using has a very low amount of free hard disk space (approximately equal to or less than the roaming profile size) on the boot partition of your hard disk. When you log on to a client computer, your roaming profile is copied to the local client computer as a locally cached profile. However, if the computer you are using has a very low amount of free hard disk space, the locally cached profile can become damaged. Also, when you log off from this client computer, your locally cached profile is copied to the your roaming profile, and this may cause your permanent roaming profile to become damaged.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   11/29/99  04:44 PM             76,048  Userenv.dll   x86
   11/29/99  04:44 PM             123,664 Userenv.dll   Alpha

                



STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0.


Keywords: kbfix kbqfe kbenv kbui kbprb kbhotfixserver KB246990