Article ID: 246610
Article Last Modified on 9/7/2001
APPLIES TO
- Microsoft Publisher 2000 Standard Edition
This article was previously published under Q246610
SYMPTOMS
When you attempt to print a Microsoft Publisher 2000 publication to a Hewlett Packard LaserJet 8500DN printer on a Microsoft Windows NT 4.0-based computer, you may receive the following error message:
CAUSE
This behavior can occur because the Hewlett Packard LaserJet 8500DN PCL printer driver version 1.0.0090 is not compatible with Publisher 2000.
WORKAROUND
To work around this issue, install the PostScript driver for the Hewlett Packard LaserJet 8500DN printer.
The Hewlett Packard LaserJet 8500DN PostScript printer driver is available on the CD-ROM provided with the printer and from the following Hewlett Packard Web site:
MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: pub2k prints printing lj mspub 9.0 Pub9
Keywords: kberrmsg kbprint kbhardware kbgpf kbprb kb3rdparty KB246610