Microsoft KB Archive/246610
Article ID: 246610
Article Last Modified on 9/7/2001
- Microsoft Publisher 2000 Standard Edition
This article was previously published under Q246610
When you attempt to print a Microsoft Publisher 2000 publication to a Hewlett Packard LaserJet 8500DN printer on a Microsoft Windows NT 4.0-based computer, you may receive the following error message:
This behavior can occur because the Hewlett Packard LaserJet 8500DN PCL printer driver version 1.0.0090 is not compatible with Publisher 2000.
To work around this issue, install the PostScript driver for the Hewlett Packard LaserJet 8500DN printer.
The Hewlett Packard LaserJet 8500DN PostScript printer driver is available on the CD-ROM provided with the printer and from the following Hewlett Packard Web site:
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Additional query words: pub2k prints printing lj mspub 9.0 Pub9
Keywords: kberrmsg kbprint kbhardware kbgpf kbprb kb3rdparty KB246610