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Microsoft KB Archive/246387

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Knowledge Base


Article ID: 246387

Article Last Modified on 1/25/2007



APPLIES TO

  • Microsoft Windows 98 Second Edition



This article was previously published under Q246387

SYMPTOMS

If you are using a docking station that contains a PCI IDE controller and hard disk, you may not be able to run the FDISK utility to view or modify hard disk partition information.

NOTE: FDISK may exit to a command prompt during startup after you confirm whether to enable large-disk support. This issue does not occur if you boot to a command prompt and run FDISK while not running Windows.

CAUSE

This issue can occur if you run FDISK from an MS-DOS command prompt while Windows is running, and perform one of the following actions:

  • You cause hardware resources to be rebalanced by adding new hardware or manually reconfiguring some hardware to use different resources.
  • You manually disable and then enable the IDE controller in Device Manager, and then run FDISK.


RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

Date Time Version Size File name Platform
------------------------------------------------------------------------
11/17/99 4:36pm 4.10.2223 18,889 Disktsd.vxd Windows 98 Second
Edition
                



STATUS

Microsoft has confirmed that this is a problem in Windows 98 Second Edition.

MORE INFORMATION

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes


Keywords: kbhotfixserver kbqfe kbbug kbfix kbhardware kbqfe KB246387