Microsoft KB Archive/246052

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XCLN: Offline Folder Settings Button Is Missing in Exchange Server Service Properties

Article ID: 246052

Article Last Modified on 2/27/2007


  • Microsoft Outlook 97 Standard Edition
  • Microsoft Outlook 98 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q246052


When you try to set up an offline folder file, the Enable Offline Use and Offline Folder Settings buttons may be missing from the Advanced tab in the Properties of the Exchange Server service in the profile.

When you right-click any of the default folders and then click Properties, there is no Synchronization tab.


This behavior can occur when you are run Windows NT 4.0 Terminal Server Edition or Windows 2000 Server (or Advanced Server or Datacenter), and Terminal Services are enabled.


For Windows 2000, remove Terminal Services and Terminal Services licensing, and then restart the computer.


Offline folders are not allowed on Windows NT 4.0 Terminal Server Edition or on a Windows 2000 server that is running Terminal Services. When you install Outlook on such a computer, you do not receive the question, Do you travel with this computer?. This behavior is by design.

Additional query words: enable synchronization 8.0 8.01 8.02 8.03 8.04 8.5 9.0

Keywords: kbprb KB246052