Microsoft KB Archive/175101

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XADM: Long Site and Organization Names Cause Setup Problems

Article ID: 175101

Article Last Modified on 10/27/2006


  • Microsoft Exchange Server 5.5 Standard Edition
  • Microsoft Exchange Server 4.0 Standard Edition
  • Microsoft Exchange Server 5.0 Standard Edition

This article was previously published under Q175101


When you are installing Exchange Server version 5.5 and using a very long site or organization name, errors may occur. If the name is longer than 64 characters but fewer than 256, a dialog box will be displayed with the following message:

Setup could not completely translate the organization and site display
names into values suitable for generating e-mail addresses. Please enter
the organization and site directory names.

A dialog box will be displayed that allows you to specify a directory name for the organization and site. Valid input will only be a drive specification (that is, C: or D:). Setup will resume from this point and use the previously specified long site and organization names (abbreviated to 64 characters).

If the name you entered for the site or the organization is more than 256 characters, you will receive the following error message:

An internal processing error has occurred: constraint violation. The
value specified for an attribute is either too big, too small, or not
Microsoft Exchange Directory

Setup will fail at this point. The only alternative is to restart the Setup program and select a shorter name for the organization and site of the Exchange Server computer.


Microsoft has confirmed this to be a problem in Exchange Server versions 5.0 and 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query word: installation

Keywords: kbusage KB175101