Microsoft KB Archive/174549
Reinstalling Windows 95 with Internet Explorer 4.0
The information in this article applies to:
- Microsoft Windows 95
- Microsoft Windows 95 OEM Service Release, version 2.0
- Microsoft Internet Explorer version 4.0 for Windows 95
Before you reinstall any version of Windows 95, you should uninstall Internet Explorer 4.0. If you do not uninstall Internet Explorer before reinstalling Windows 95, you receive error messages warning you to remove Internet Explorer first. If you do not, you may be unable to start Windows or run Internet Explorer or related components. To avoid these problems, uninstall Internet Explorer first, reinstall Windows 95, and then reinstall Internet Explorer.
For information about uninstalling Internet Explorer, please see the following article in the Microsoft Knowledge Base:
Q174265 How to Uninstall Internet Explorer 4.0
If you have already reinstalled Windows 95 without uninstalling Internet Explorer first, use the appropriate method below to help recover from any problems that may occur.
NOTE: The methods outlined below are specific to the version of Windows 95 you are running and whether you selected Yes or No in all Version Conflict dialog boxes that occurred while you reinstalled Windows 95.
To determine which version of Windows 95 you are running, please see the following article in the Knowledge Base:
Q158238 How to Determine the Version of Windows 95/98/Me in Use
Method to Use
Version of Response to Use this Windows 95 version conflicts method ------------------------------------------------- Windows 95 or A Yes 1 Windows 95 or A No 2 Windows 95B Yes 3 Windows 95B No 4
You do not need to make any changes to your current configuration. Reinstalling Windows 95 with Internet Explorer installed and answering Yes to all file version conflicts does not cause any problems.
Windows 95 works properly, but you may need to reinstall Internet Explorer to resolve any problems with the browser. Reinstalling Internet Explorer should resolve any file version conflicts resulting from reinstalling Windows 95.
Windows 95 works properly, but you may experience problems running Internet Explorer because Windows 95 reinstalls Internet Explorer 3.0. To work around this problem, reinstall Internet Explorer 4.0.
If you are using the Windows Desktop Update component, the following error messages may occur when you start your computer:
Error loading Explorer.Exe
You must reinstall Windows
When you click OK, the following error message occurs:
Error Starting program
The Explorer.Exe File is Linked to Missing Export
Your computer either stops responding (hangs) or shuts down.
If you did not have the Windows Desktop Update installed, you may be able to start Windows 95, but you cannot run Internet Explorer and your desktop icons cannot be moved.
To resolve these issues, use the appropriate method:
Using the Uninstall folder on your hard disk:
- Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the Startup menu.
Type the following line to change to the Uninstall folder
cd <uninstall folder>
where <uninstall folder> is the location of the uninstall folder for Internet Explorer 4.0. For example, type:
NOTE: To locate the uninstall folder, locate the Iexplore.exe file, which is located in the uninstall folder. To find the Iexplore.exe file, at the command prompt, type dir /s iexplore.exe, and then press ENTER.
Type the following line to make the necessary files viewable:
attrib -s -h -r *.*
Type the following lines to restore the files necessary to start Windows 95:
Type the following lines to place the files in their proper folders:
copy explorer.exe c:\windows
copy shell32.dll c:\windows\system
- Restart the computer normally.
Uninstall Internet Explorer. For information about uninstalling Internet Explorer, see the following article in the Microsoft Knowledge Base:
Q174265 How to Uninstall Internet Explorer 4.0
- After you uninstall Internet Explorer successfully, reinstall it.
Using the Windows 95 CD-ROM or floppy disks:
- Rename the Explorer.exe file (if it exists) in the Windows folder, and then rename the Shell32.dll file (if it exists) in the Windows\System folder.
For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming files" topic.
Extract a new copy of the Explorer.exe file and the Shell32.dll file from your original Windows 95 disks or CD-ROM. The Explorer.exe file and the Shell32.dll file are located in the following locations:
- The Win95_10.cab cabinet file on the Windows 95 CD-ROM.
- The Win95_17.cab cabinet file on the Windows 95 OEM Service Release 2 (OSR2) CD-ROM.
- The Win95_11.cab cabinet file on disk 11 of the original Windows 95 DMF floppy disks.
- The Win95_17.cab cabinet file on disk 17 of the original Windows 95 non-DMF floppy disks.
For information about using the Extract tool, type extract at a command prompt, or see the following article in the Microsoft Knowledge Base:
Q129605 How to Extract Original Compressed Windows Files
- Restart your computer.
Additional query words: 4.00 ierelease
Keywords : kbenv kbsetup osr1 osr2 win95 msiew95
Issue type : kbinfo
Technology : kbIEsearch kbWin95search kbIE95Search kbOPKSearch kbZNotKeyword3 kbWin95 kbIE400Win95
Last Reviewed: June 13, 2001