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Microsoft KB Archive/173785

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Knowledge Base


SMS: RService Does Not Stop a Service Before an Uninstall

Article ID: 173785

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft Systems Management Server 1.2 Standard Edition



This article was previously published under Q173785

SYMPTOMS

When you use Rservice to uninstall a service on a system that has that service running, Rservice does not attempt to stop the service before attempting to uninstall it. This disables the service on the remote system since it has only been partially uninstalled. The files that were in use by the service are not deleted.

CAUSE

Rservice cannot uninstall files that are being used because the service is still running.

WORKAROUND

Prior to running Rservice with the /DEINSTALL switch, first run it with a /STOP switch to ensure that the service is stopped on all of the remote systems.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



Additional query words: Rservice Stop De-install Deinstall Service

Keywords: kbbug kbpcm KB173785