Microsoft KB Archive/173451

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XWEB: Err Msg: Failed to get Inbox, Using OWA

Article ID: 173451

Article Last Modified on 10/28/2006


  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q173451


When accessing Microsoft Exchange Server using Outlook Web Access (OWA), an attempt from an Anonymous user to access a Public Folder (PF) that it does not have permissions to will return the error:

Failed to get Inbox.

The following error may also be returned:

You do not have permissions to view this folder.


This does not effect Microsoft Exchange Server functionality because the Anonymous user does not have access to the PF.


Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: XCLN exfaqclnt

Keywords: kbbug kberrmsg kbpending KB173451