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Microsoft KB Archive/172473

From BetaArchive Wiki

Disk Defragmenter or ScanDisk Loops Continuously


The information in this article applies to:

  • Microsoft Windows 95


When you run ScanDisk or Disk Defragmenter, the operation may restart when only a small percentage of the operation is finished and then continue to restart repeatedly, or the operation may take a very long time.


This behavior can occur if Hewlett-Packard ScanJet Button Manager is running in the background.


To work around this issue, quit ScanJet Button Manager before you run ScanDisk or Disk Defragmenter. To quit ScanJet Button Manager, press CTRL+ALT+DELETE to open the Close Program dialog box, click Hpsjbmgr in the list of running programs, and then click End Task.


Disabling ScanJet Button Manager does not disable scanning, but it does disable one-touch scanning. For more information about ScanJet Button Manager, please contact Hewlett-Packard.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: slow hang finish

Keywords : kb3rdparty kbenv win95
Issue type :
Technology : kbWin95search kbWin95

Last Reviewed: December 15, 2000
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