Article ID: 172462
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q172462
SYMPTOMS
On Windows NT print servers with more than 40 printers running simultaneously (independent of the number configured on the system), RPC failures may occur. A client may receive the following RPC errors and may fail to connect to the server; the event log may also report RPC errors. Opening the Control Panel or Print Manager may show one or more of the following error messages:
CAUSE
This problem occurs because the spooler loses track of table entries assigned to each thread when the thread count goes above forty.
RESOLUTION
An updated Spoolss.exe is available.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.
Additional query words: fpnw lpd lpr
Keywords: kbbug kberrmsg kbfix kbprint KB172462