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Microsoft KB Archive/172030

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Knowledge Base


Article ID: 172030

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Workstation 3.51 SP5
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition



This article was previously published under Q172030


SYMPTOMS

Windows NT may stop randomly with the following blue-screen error message:

Stop 0x0000000A in TCPIP.SYS

CAUSE

A timing window in Tcpip.sys that may cause the same I/O request to be completed twice causes this issue.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack




STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Microsoft has confirmed this to be a problem in Windows NT version 3.51 with Service Pack 5. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.



Additional query words: 3.51 4.00 sp5 blue bluescreen

Keywords: kbbug kbfix kbnetwork KB172030