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Microsoft KB Archive/171767

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Knowledge Base

OS/2 Clients Do Not Receive Print Notification

Article ID: 171767

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q171767


When you print from an OS/2 client computer to a printer on a Windows NT server, the user does not receive a Print Notification pop-up message, although the user is able to send network pop-up messages to the server from other clients on the local network.


The client computer is only running TCP/IP. The user can send network pop- up commands between computers on the local subnet only. The OS/2 Messenger service is compatible with Microsoft's Messenger service, but in a TCP/IP network, it depends on name resolution. OS/2 Warp is not a WINS client and, therefor, the user name and workstation name are not registered in the WINS database.

If the users do not roam between workstations, static entries can be created in the WINS database to make this work properly. Both the workstation name and the user name, if different, should be entered. It should be noted that Print Notification uses the sender's user name as the pop-up destination, not the workstation name.

Additional query words: prodnt

Keywords: kb3rdparty kbinfo kbprint KB171767