Microsoft KB Archive/170465

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WD97: Large MS-DOS File Is Damaged When Opened as MS-DOS Text

Article ID: 170465

Article Last Modified on 1/20/2007


  • Microsoft Word 97 Standard Edition

This article was previously published under Q170465


In Word, if you open an MS-DOS text file that is larger than 32 kilobytes (KB) in MS-DOS Text format, the end of the document may contain extended characters or boxes instead of text.


To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, open the MS-DOS file in Text Only or "MS-DOS Text With Layout" format. To do this, follow these steps:

  1. On the Tools menu, click Options.
  2. On the General tab, click to select the "Confirm conversion at Open" check box, and then click OK.
  3. Open the MS-DOS file. A Convert File dialog box is displayed.
  4. In the Convert File From list, click Text Only or " MS-DOS Text with Layout," and click OK.

The file is opened and is displayed correctly; however, the layout may be somewhat different from when the file is opened in MS-DOS Text format.


Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1


For more information about text conversion options, click the Office Assistant, type text with layout, click Search, and then click the "File formats supplied with Microsoft Word" topic.

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words: sr1 release1 8.0 8.00

Keywords: kbbug kbfix kbusage KB170465