Microsoft KB Archive/170135

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Error Message: WINS Client (TCP/IP) Service Fails to Start

Article ID: 170135

Article Last Modified on 10/31/2006


  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q170135


When your Windows NT 4.0 computer starts, you may get a message saying a service failed to start.

In the event log, the following errors appear:

4315 - Source NETBT: Unable to read the drivers exported linkage configuration information.

7000 - The WINS Client(TCP/IP) service failed to start due to the following error: A device attached to the system is not functioning.


A corrupt network interface card driver or incorrect binding information can cause this problem.


Remove and re-install the network interface card driver and the TCP/IP protocol.

NOTE: If you have applied any service pack, make sure to reapply the service pack after re-installing TCP/IP and the network interface card driver. See the following article in the Microsoft Knowledge Base for more information:

162837 Replacing TCP/IP After SP2 Causes STOP 0x00000050

Keywords: kberrmsg kbnetwork KB170135