Microsoft KB Archive/169771

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Remote Session Manager Unavailable When Installing TelnetD

Article ID: 169771

Article Last Modified on 2/27/2007


  • MSPRESS Microsoft Windows NT Server 4.0 Resource Kit ISBN 1-57231-344-7

This article was previously published under Q169771


The Telnet Server service does not install properly as described in the Telnet.wri documentation. The instructions are to select the Remote Session Manager when adding the Telnet service. However, the only selection available is Telnet Service Beta (Inbound Telnet).

If you install TelnetD without installing the Remote Session Manager, clients attempting to connect to the server through Telnet will receive a "Connection Failed" error message.


This issue has been addressed in an updated Oemsetup.inf file for the TelnetD service.

To obtain a copy of the latest Oemsetup.inf file for the Telnet Server:


Telnet Server has two components: the service itself (Telnetd.exe), and an underlying component--the Remote Session Manager (Rsm.exe). The Telnet Server service operates by connecting to the Remote Session Manager (RSM) component.

RSM is responsible for initiating, terminating, and managing the character- oriented remote Telnet session on a given system. RSM only affects the services provided in the Telnet Server service; it does not affect Microsoft Remote Access Service (RAS) or other layered products.

Additional query words: telnet

Keywords: kbnetwork KB169771