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Microsoft KB Archive/169725

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Knowledge Base


PRJ98: Comctl32.dll Error Installing Project on Windows NT

Article ID: 169725

Article Last Modified on 1/19/2007



APPLIES TO

  • Microsoft Project 98 Standard Edition, when used with:
    • Microsoft Windows NT 4.0



This article was previously published under Q169725

SYMPTOMS

When you install Microsoft Project 98 on the Microsoft Windows NT 4.0 operating system, you receive the following error:

Setup could not open the file c:\WinNt\system32\comctl32.dll. It is in use by another application.

CAUSE

You receive this error when the following are true:

  • Microsoft Office 97 or one of its components has been installed or started during the current session of Windows. -and-


  • The computer has not been rebooted.


WORKAROUND

To work around this error, restart your computer before you install Microsoft Project 98.

STATUS

Microsoft has confirmed this to be a problem in the version of Microsoft Project listed above. We are researching this problem and will post new information here as it becomes available.


Additional query words: 98

Keywords: kbsetup KB169725