Registrations are now open. Join us today!
There is still a lot of work to do on the wiki yet! More information about editing can be found here.
Already have an account?

Microsoft KB Archive/168672

From BetaArchive Wiki

Microsoft Knowledge Base

E-mail Messages in Japanese Are Unreadable

Last reviewed: October 7, 1997
Article ID: Q168672

The information in this article applies to:

  • The Microsoft Network version 1.2, 1.3, 2.0, 2.5

SYMPTOMS

E-mail messages in Japanese may be unreadable.

CAUSE

This behavior occurs because the messages are incorrectly encoded by the local mail server or by the mail client. Most Japanese characters use 8-bit data. Therefore, even text messages have to be encoded through the Internet. The code should be Shift-Jis in order to view a Japanese message with Windows 95; however, messages could be incorrectly encoded into EUC or JIS (ISO-2022-JP).

RESOLUTION

If the mail message uses a lot of "Hankaku Katakana" characters, it is probably encoded in EUC. If the message uses a lot of "$" characters, it is probably encoded in Jis. In these cases, messages can be retrieved correctly in Japanese (Shift-Jis) by using an encoding tool such as PageBrowser.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.


Additional query words: 1.20 1.30 2.00 2.50

Keywords : msnmail kbenv
Version : 1.0 1.3 2.0 2.5
Platform : WINDOWS


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 7, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.