Article ID: 166988
Article Last Modified on 5/18/2001
APPLIES TO
- Microsoft Office 97 Standard Edition
- Microsoft Windows NT 3.51 Service Pack 5
- Microsoft Windows NT 4.0
This article was previously published under Q166988
SYMPTOMS
When you install Microsoft Office 97 and include the Find Fast utility, the Web Find Fast service that you previously installed from the Office Server Pack (on the Microsoft Office 97 Professional Edition for Windows compact disc) is overwritten, and all Web Find Fast functionality is removed.
NOTE: Web Find Fast and the Office Server Pack is only available on the Microsoft Office 97 Professional Edition for Windows compact disc.
CAUSE
Microsoft Office overwrites an existing Find Fast program even if you installed the program from the Srvpack folder on the Microsoft Office 97 Professional Edition for Windows compact disc.
WORKAROUND
To work around this problem, do not install Find Fast when you install or reinstall Microsoft Office 97 after installing the Office Server Pack.
NOTE: When you run Setup, the Find Fast option is under the Office Tools components. To prevent Setup from installing Find Fast, clear the Find Fast check box.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
MORE INFORMATION
When you run the Setup program in the Srvpack folder on the Microsoft Office 97 Professional Edition for Windows compact disc, it installs a Find Fast service in the Microsoft Windows NT Control Panel. This service creates indexes on Web servers, on network servers, or on your local hard disk. By default, Find Fast creates a single index on each hard disk on your computer.
For additional information about Web Find Fast, please see the Readme.txt file that is located in the Srvpack folder on the Microsoft Office 97 Professional Edition for Windows compact disc.
Additional query words: 97 OFF97 findfast
Keywords: kbsetup kbprb KB166988
