Microsoft KB Archive/108261

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Windows NT Hangs on Shutdown with Certain PCMCIA Devices

Article ID: 108261

Article Last Modified on 10/31/2006


  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q108261


Windows NT fails to shutdown correctly on some computers that have PCMCIA devices installed.


To resolve this issue, obtain the following update or obtain the latest service pack for Windows NT 4.0.

A modified PCMCIA driver for Windows NT, and instructions for installing them, are available from Microsoft support channels or directly from the following Internet locations:

For Windows NT 3.51:

For Windows NT 4.00:


Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: PRODNT

Keywords: kbprb kbsetup KB108261