Article ID: 105961
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.0
This article was previously published under Q105961
SYMPTOMS
In versions 3.0 and 3.0b of Microsoft Mail for Windows, if you start up Mail offline (not on the network) with the Mail message file (MMF) stored locally, no shared extensions commands are available if the SHARED.INI file cannot be found.
CAUSE
When Mail fails to connect to the SHARED.INI file, it does not read the MSMAIL.INI file.
RESOLUTION
Upgrade to version 3.2 of Microsoft Mail for Windows.
STATUS
Microsoft has confirmed this to be a problem in versions 3.0 and 3.0b of Microsoft Mail for Windows. This problem was corrected in version 3.2 of Microsoft Mail for Windows.
Additional query words: 3.00 3.00b
Keywords: KB105961