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Microsoft KB Archive/105943

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Month Glossary Has Scrambled or Garbage Characters

PSS ID Number: Q105943 Article last modified on 03-07-1997

====================================================================== 5.00 5.10 MACINTOSH kbusage

The information in this article applies to:
- Microsoft Word for the Macintosh, versions 5.0 and 5.1

SYMPTOM

When you insert a month glossary entry into a Word document, you get unexpected “garbage” characters and a scrambled appearance.

CAUSE

The problem occurs under System 7.1 if the Date & Time Control Panel has the System’s short date set for the “Year/Day/Month” format.

STATUS

Microsoft has confirmed this is a problem with running Word versions 5.0 and 5.1 for the Macintosh under System 7.1. We will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

To use Word s month glossaries, set the short date to a different format using the following steps:

  1. From the Apple menu, choose Control Panels.
  2. Double-click the Date & Time control panel to open it. Click the Date Formats button.
  3. Choose an alternate custom date format from the Short Date menu. If you use Word 5.1, do not choose the “Year/Month/Day” format, because you may experience crashing problems under limited, specific circumstances with “Year/Month/Day” chosen.
  4. Choose OK.

For more information about problems with changing the short date in the Date & Time control panel, query on the following words in the Microsoft Knowledge Base:

glossary and date and time

KBCategory: kbusage KBSubCategory: kbautotext Additional reference words: 5.00 5.10 junk incorrect not correct macword5 macword ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.