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Microsoft KB Archive/105625

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Knowledge Base


RASPHONE: Login Fails on Callback After Changing Password

Article ID: 105625

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Advanced Server 3.1



This article was previously published under Q105625

SYMPTOMS

Password authentication fails in the following situation:

  1. Create a new account and choose the User Must Change Password at Next Logon box.
  2. Use RASPHONE and the account you just created.
  3. Change your password when prompted.
  4. When prompted for a callback number, type in the client's phone number.

When you try to use the new password, authentication fails.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



Additional query words: prodnt

Keywords: kbnetwork KB105625